:date: 2012-07-31 10:03

.. index:: life, travel

Service offensive
=================

The Oslo subway system has changed their customer-relationship protocol: you feel like on a plane when the driver tells you via intercom on which subway you are, which way you are heading and that you should have a nice trip.

And not on every single station.

Suddenly a warm summer wind is blowing through train number 5, leaving me with a sad feeling when I had to get off at my station.

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PS: Unlike in `Berlin <http://en.wikipedia.org/wiki/Berlin_S-Bahn#Service_reductions>`__, the public transport is still up and running ...